Why Deming Matter in Healthcare

When it comes to Deming, I have noticed that there are three categories. Firstly, they are superfans like me; secondly, they have heard of him but don't know why he matters; and thirdly, they have never heard of him. According to my conversations, most people I meet fall into the second category. Deming's Journey to Profound Knowledge covers his life and learning journey. I thought a "Why Deming Matters" series in different industries would be a helpful way to educate people about his management philosophy.