Episode 17 - Botchagalupe - Deming Aha Moments

In this podcast, I just go off on a tangent about my Deming ideas. I've been listening to some old Deming podcasts where everyone is asked what was their aha moment when they learned about Deming. In an interview with Bob Brown, CEO of Great Plains Coca Cola Bottling Company, he remarked that he has never had a single aha moment in his life, it was a journey for him. I concur with myself; this is how I felt. To me, it seemed fitting to walk my aha journey.