I've been working on a book about Dr. Deming for about ten years. During the pandemic, however, I became more serious. Starting in February 2021, I worked with a writing consultant and partner, Derek Lewis, to complete the book. I have never written a book on my own before. It's always been a collaboration. I learned the real meaning of done while creating my first self-written book. According to Stephen King, you write your first draft for yourself. I missed that memo in February 2022. I believed I was done after the first draft due to my naiveté.

n Katie Anderson's Learning to Lead, Leading to Learn, Isao Yasino says Masao Nemoto is as influential as Taiichi Ohno in building Toyota's culture. Masao Nemoto is well known for his quality control and process optimization expertise. He served as a senior managing director at Toyota Motor Corporation and was a key architect of the Toyota Way.

There has been an increased focus on security and software delivery in the past few years. Most of the attention has been focused on vulnerabilities in software libraries and dependencies. Despite its necessity, this narrow focus is insufficient. As a result, many other attack vectors in the software supply chain are still at risk. As part of this presentation, we will discuss how a robust automated governance model based on Modern Governance considers these additional risks. The primary focus of this session will be on securing API development, workflow and operations.

IT Revolution published a new novel based on the Phoenix Project narrative in September 2022. It’s about an investment bank dealing with DevOps, DevSecOps, and IT Risk. One of the book’s authors will demonstrate how automated governance can and does solve risk issues related to audit findings with an objective fictional and real-world example.

Gene Kim and I discuss some of the origins of DevOps through the lens of Dr. Deming and Dr. Goldratt.

In 1982 Dr. Edwards Deming published a book called “Out of the Crisis.” dealing with his frustration leading up from the prior decade. He was 82 years old; he wasn’t writing this as a get-rich management consulting book. Dr. Deming wrote it as a stark warning for everyone, manufacturing, healthcare, government, and education alike. Fast forward forty years, and imagine what he would say today if he were alive. Take, for example, the Knight Capital story, a configuration mistake in a High Frequency Trading (HFT) algorithm that purchased an errant 150 different stocks in 45 minutes, at a total cost of around $7 billion. In this presentation, we will look at the Knight Capital incident through some fundamental DevOps principles with the lens of Dr. Demings System of Profound Knowledge.

Dr. Deming introduced the distinction between what he called enumerated and analytical use of data in his 1950 book "Some Theory of Sampling." Dr. Deming often discussed enumerated versus analytical statistical studies throughout his career. According to him, statistical data should be used to provide a rational basis for actions. He repeatedly emphasized the consequences of failing to distinguish between enumerated and analytical statistics. Essentially, enumerative studies are concerned with categorizing data. For example, how many software builds failed? The purpose of analytical studies is to determine cause and effect based on data (i.e., to build theories explaining why the data is the way it is).

Deming often spoke about the need for management to understand the difference between enumerated and analytical statistics. Statistics based on enumeration produce information. It tells us what we have, how much, or how many. Surveys of customers or employees are enumerated studies. Censuses are based on enumerated statistics. An analytical study aims to improve the process that produced the material studied based on historical information. Using analytical statistics, we can learn something that will help us improve future products or services.

n the IT world, they sometimes refer to the Red Queen’s Race from when Alice went back to Wonderland. The Red Queen and Alice ran like the wind. When they stopped, to the little girl’s astonishment they were exactly where they’d started.

It has often crossed my mind how angry Dr. Deming would be if he were to come back in 2022 and see that the Red Bead Experiment hasn't changed for over 40 years.

Ten years ago, I decided to write a book about William Edwards Deming. There were already 25 books about him at the time, but all of them were biographies. While researching Dr. Deming, I found some interesting stories that weren't directly about him. The stories are mostly based on his experiences and those around him. But most of the information about these stories is only in a few of the books about Dr. Deming. Those books focus on his linear biography and management methods and ideas. To understand Dr. Deming's ideas about management, you need to know about the experiences that led him to develop these ideas. His innovations have helped many organizations, including Apple, Amazon, the Obama election team, and US Homeland Security Operation Warp Speed. To write a complete biography of Dr. Deming, you need to cover his life's experiences in detail. Even today, many Americans do not know who Dr. Deming was, even though his work has had a significant impact on everyone in America.